You are the subject of the case study within the course. You are a police officer at a local station whose incoming inspector is unhappy with the performance levels and workplace culture of the team. You manage to find yourself in a position where you have to influence the personal lifestyles of colleagues using advanced mentoring strategies to drive sustained workplace performance improvements.

The course is split across three lessons with each one representing a different stage of the mentoring process you embark upon. Within each lesson, we ask you a series of questions where you will have some research to do using the links provided. These articles, videoclips and websites are accessed using the “Materials” tab which you will see above the scenario details and also above the assessment questions.

These resources will not hand you the assessment answers immediately. You will need to read and digest them to find the specific pieces of information needed to answer the questions. This will have the effect of cementing the learning in your memory as you use what learning psychologists call “active processing” to understand the materials and extract the information you need. If you get an answer wrong, don’t despair; go back and look again. All the information you need is there to be found. Remember that one or more of the options may be correct for each assessment question. Select as many of the options as you think are applicable.