The case study follows Miriam who is a volunteer mentor within a school setting. In each section, you are faced with a specific set of challenges that will test your mentoring knowledge when you provide guidance and support to Miriam in the early stages of her mentoring journey. You will need to review a range of articles and websites that we have provided so that you give Miriam the most appropriate advice. These resources are accessed using the “Materials” tab. You will see this tab above the scenario details and also above the assessment questions.

The learning materials will not hand you the assessment answers immediately. You will need to read and digest them to find the specific pieces of information needed to answer the questions. This will have the effect of cementing the learning in your memory as you use what learning psychologists call “active processing” to understand the materials and extract the information you need. If you get an answer wrong, don’t despair; go back and look again. All the information you need is there to be found. Remember that one or more of the options may be correct for each assessment question. Select as many of the options as you think are applicable.